dtSearch Corp. Privacy Statement

dtSearch Corp. ("DTSC") respects your privacy, and NEVER sells customer data or customer lists.

dtSearch maintains ordinary and necessary commercial records of purchases, payments, invoices, and license agreements with customers. We use these records to keep track of who our customers are and what products they have licensed, and to whom we have provided evaluation versions. We also log our email and telephone communications with customers and prospective customers. These records enable us to provide technical support, respond to your questions more efficiently, and ensure that we comply with our legal obligations such as the laws governing U.S. export compliance.

Data Collection

When a customer or prospective customer contacts us by phone, email, web submission or other means, we collect sufficient data to be able to respond to questions, follow up on evaluations, answer and follow up on technical exchanges, and respond to requests for quotations, purchase orders, developer license agreements, credit card purchases, and other routine business transactions.

dtSearch software products do not send us any information about you or communicate with our servers at all except when you specifically request it. For example, dtSearch Desktop can automatically check for new versions, so if you choose to enable this feature, it will send you information about the latest dtSearch versions from one of our servers. dtSearch products will not send us any information about how you use dtSearch, your documents, your searches, etc.

dtSearch Web sites do not use cookies to track users or collect data. dtSearch Web search forms use cookies only to implement search functionality to make the user interface easier to use. For example, if you search for "apple" on the search results page you will see the results of your search and the word "apple" will be filled in the search request box so you can edit it for your next search.

Data Sharing

dtSearch Corp. licenses its software directly, as well as through resellers. For customers outside the U.S., we may refer initial purchase inquiries to a distributor or reseller in your area. This referral provides you with a local contact to work with, and ensures compliance with local legal and regulatory requirements. Distributors and resellers may pass along questions to us, and we may communicate with them as part of our efforts to provide consistent answers and to better service our mutual customers.

Customers may choose to work with third-party developers when using dtSearch products. Therefore, as part of providing support to customers, we may also communicate with customers' third-party developers.

We also share information with vendors working to provide services to our customers or to otherwise assist us in conducting routine business operations. Our vendors are not permitted to use customer-related information we share for any other purpose.

We may disclose information if we have a good faith belief that we have a legal obligation to do so, or as part of legal process to protect our legal rights.